About the CompTIA A+ Certification

The CompTIA A+ certification is essential for IT professionals to validate their expertise in setting up hardware and software. It is designed for IT support staff, entry-level IT professionals, and technical support specialists. Employers view it as the standard for initiating IT careers in today's digital landscape. To obtain the A+ certification, you must pass two exams: Core 1 (220-1101) and Core 2 (220-1102). These exams encompass new content to equip IT professionals in supporting both remote and in-person workforces, including:

  • Increased reliance on SaaS applications for remote work
  • Enhanced troubleshooting and remote diagnosis of common software, hardware, or connectivity issues
  • Evolving core technologies, including cloud virtualization, IoT device security, data management, and scripting
  • Regular encounters with multiple operating systems, understanding their use cases, and maintaining their functionality

This certification reflects the evolving role of IT professionals, who must determine whether to resolve issues on-site or efficiently manage proprietary technologies through vendors.

Recommended Experience:

9 to 12 months of hands-on experience in the lab or field

Target Audience:

  1. Help Desk Tech
  2. Desktop Support Specialist
  3. Field Service Technician
  4. Help Desk Technician
  5. Associate Network Engineer
  6. System Support Technician
  7. Junior Systems Administrator

Skills Measured:

  • A+ Core 1 (220-1101)
  1. Mobile Devices(15%)
  2. Networking(20%)
  3. Hardware(25%)
  4. Virtualization and Cloud Computing(11%)
  5. Hardware and Network Troubleshooting(29%)
  • A+ Core 2 (220-1102)
  1. Operating Systems(31%)
  2. Security(25%)
  3. Software Troubleshooting(22%)
  4. Operational Procedures(22%)

Passing Criteria:

  • 220-1001: 675 (on a scale of 100-900)
  • 220-1002: 700 (on a scale of 100-900)

Exam Length:

  • 90 Minutes

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Steps to Certification

1

Review the skills and knowledge required to certify.

2

Train for certification exam with the following recommended training

CompTIA A+ Certification Prep (Exam 220-1101 & 220-1102)

Course duration5 Days (40 Hours)
Course duration Beginner Level
Course durationVirtual Instructor-Led Training
$2,675

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3

Take exam and get certified.

Frequently Asked Questions

CompTIA A+ will help you begin a career in IT or help you get promoted. A+ certification is the industry standard and the preferred qualifying credential to start with IT operational and technical support roles.